Jncquoi Asia is where culinary storytelling meets exotic glamour. We need a Waiter with presence, rhythm, and a deep love of guest service in a high-style setting.
Your Role
As the Head Waiter, you will lead by example, setting the standard for sophisticated, detail-oriented service. You are the conductor of the dining room, responsible for ensuring every guest's experience is flawless from start to finish. Your responsibilities will include:
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Leading the Floor: Supervise and guide the waiting staff, ensuring impeccable service standards, flow, and timing during every shift.
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Expert Knowledge: Act as a final point of reference for guests and staff on our Asian dishes, unique ingredients, and expert wine and cocktail pairings.
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Guest Engagement: Manage guest reservations and seating, handle special requests, and resolve any guest concerns with grace and professionalism.
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Mentoring the Team: Train and mentor junior staff, fostering a culture of excellence, passion, and continuous improvement.
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Operational Control: Ensure your section and the broader dining area are perfectly set, maintaining a calm and controlled environment even on our busiest nights.
You Are
You're a seasoned professional who thrives in a dynamic environment, with:
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Proven Experience: Demonstrated leadership experience in a head waiter or supervisory role, preferably within upscale or fusion dining establishments.
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Confident and Charismatic: A natural leader with a polished and charming presence, capable of inspiring both guests and your team.
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Cultural Acumen: A deep appreciation for Asian cuisine and culture, with the ability to articulate complex flavors and concepts to our guests.
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Fast-Thinking & Professional: You remain calm and focused under pressure, with an unwavering commitment to guest satisfaction.
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Fluent in English, with More Languages as a Plus: Exceptional communication skills are essential for this role.
What We Offer
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A Stage to Shine: A fast-paced, fashionable, and multicultural environment where your leadership skills will make a direct impact.
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Global Hotspot: The unique energy of a global dining destination in the heart of Lisbon.
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Excellent Compensation: Competitive salary and opportunities for professional growth within the JNcQUOI Group.
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Unforgettable Experience: A chance to be a key part of a dining experience that guests never forget.
